Payment & Shipping Terms:
|Tracking Number:||In 12 Hours||Store:||Cool And Dry|
|Express:||USPS UPS DHL Fedex 4PX EMS||Package:||Aluminum Foil Bag|
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|store||cool and dry place|
|delivery time||in 12 Hours|
Q1: Have your Product Quality been Approved by Third Party Lab
A: Yes, All products are strictly tested by our QC, confirmed by QA and approved by third party lab in China, USA, Canada, Germany, UK, Italy, France etc. So you will be assured with Good Quality if you choose us.
Q2: How do you treat quality complaint
A: First of all, our QC department will do strict examination of our export products by HPLC, UV, GC , TLC and so on in order to reduce the quality problem to near zero. If there is a real quality problem ,caused by us, we will send you free goods for replacement or refund your loss.
Q3: Is there any discount
A: Yes, for larger quantity, we always support with better price.
Q4: How long does it take to the goods arrived
A:It is Depending on your location,
For small order, please expect 5-7 days by DHL,UPS,TNT, FEDEX, EMS.
For mass order, please allow 5-8 days by Air, 20-35 days by Sea.
Q5 Do you have any reshipment policy
A: We have good after-sale service and re-shipment policy if the parcel lose.
Contact Person: Tina